The Directorate of Communications and Public Affairs is responsible for supporting the successful implementation of the Commission’s internal and external communications strategy. Its primary mandate is to create broad awareness of the Commission’s activities while securing the buy-in, ownership, and acceptance of the public, public sector employees, and development partners.

The Directorate develops and maintains a robust communication framework that ensures all messages from the Commission are relevant, credible, factual, clear, and consistent. It effectively coordinates communication activities across partner institutions, fosters transparency, and builds trust in the Commission’s work.

Ultimately, the Directorate plays a critical role in winning public confidence in the implementation of the WCC Act, while positioning the Commission as a professional, responsive, and trusted institution.